October 28, 2021

Rug Cleaning is Very Different than Carpet Cleaning

The Pacific Way…

Compared to carpet, rugs are not recommended to be cleaned on location like carpet. Pacific Carpet & Tile Cleaning cleans most every type of rug; we clean tribal, area, wool, silks, flokati, and even box store rugs. We will pick your rug up and bring it to our special cleaning shop where it will receive our amazing 10 Step Cleaning Process to get maximum soil and spot removal. Cleaning your rug at our shop ensures a controlled environment for your delicate hand woven rugs.  A number of steps are taken including thorough dry soil removal, color testing, and color dye locking if necessary.

10 Step Rug Cleaning Process

Step 1: Pre-Inspection and Pick Up: We will determine as much as we possibly can about the type of rug and inherent qualities that may affect cleaning. We will give expected cleaning results. Pacific Carpet will come to your home to pick up your rug.

Step 2: Dry Soil Removal: Woven rugs, especially hand-knotted rugs, are designed to hide dry soil. A few years ago, the Eureka company did a study and found that a 9 x 12 could hide 87 pounds of dirt! We use a variety of techniques for dry soil removal including both front and back sides of the rug. A machine called a rug duster, special vacuum attachments, and any many other methods are used.

Step 3: Color Testing and Color Dye Lock:  Before using any moisture on a hand woven rug, Pacific Carpet always does a thorough color test and dye lock if necessary.  This is probably the most important step a rug cleaner can take.

Step 4: Pre-Condition: Depending on fiber content and soiling type, the rug will be pre-treated to emulsify the soils.

Step 5: Pre-Spot and Fringe Preparation: Any potentially difficult spots will be pre-treated with special solutions to increase chances of removal. The fringe is also pre-treated for maximum soil removal.

Step 6: Shampoo: Most rugs are cleaned with a special Oriental Rug Shampoo that is especially designed to get maximum cleaning while protecting sensitive natural fibers.

Step 7: Rinse or Wash: Depending on the type of rug, it will be rinsed with extraction equipment or washed in a wash pit designed especially for Oriental Rugs.

Step 8: Speed Dry: Once the soil is rinsed away, the rug is dried flat or hung to dry in a controlled environment. Proper drying is essential to avoid unnatural shrinkage.

Step 9: Finishing: When the rug is dry, it is combed and finished with soft groomers made for specialty rugs.

Step 10: Post Inspection and Delivery Inspection and Delivery: Our cleaning specialist will give the rug a final inspection and release it for pick-up or delivery. Upon delivery, we will fit the rug back to your room.


How to Care for your Oriental Rug

Rotation – To ensure even wear, your rug should be rotated once a year. Depending on the traffic, the rotation may vary from six months to two years.

Vacuuming – Oriental rugs, like most carpeting, should be vacuumed on a regular basis to remove dirt and restore life to the fibers. Be sure not to vacuum the fringe with your beater bar! Use the end of a vacuum hose from a canister vacuum.

Padding – A quality pad used under your rug helps protect it from dirt, wear, and slippage.

Spot and Spill Procedures Make sure that you safely and immediately clean up spots and spills before they set:

  1. First, soak up the excess liquid by blotting with a clean absorbent material. Do not brush or rub the stain
  2. Then, spot-clean with a mild detergent-white vinegar-water solution. Do not over wet.
  3. Rinse area thoroughly with water and a small amount of vinegar. Avoid wetting the rug’s backing.
  4. Blot dry until most of the moisture has been absorbed
  5. Allow to air dry. A fan or cool hair dryer can be used to hasten the drying process.
  6. For stains that do not come out using these methods, call for expert advice from one of our cleaning specialists.